One of the key requirements for Beamish was to sell their timed entries online whilst retaining the ability to sell to ‘walk-up’ visitors on the day. Doing what we do best, we created timed ticketing entry for general admission, allowing both online and offline sales, to facilitate effective management of the different sales channels. We were also able to set up ticketing for the museum's events, including their extremely popular Christmas experience. For this, our infrastructure team put additional resources in place, allowing extremely high sales volumes to be processed in minutes, without any impact on performance.
By providing a dynamic and comprehensive BackOffice we were also able to help Beamish seamlessly manage the large volume of private bookings and groups they receive throughout the year. This enabled them to add bookings as they were requested as well as easily managing their large group operator contacts.