Whether you’re looking to upgrade your current system or take your first steps towards digital transformation, knowing where to start can be tricky.
Online ticketing platforms come in all shapes and sizes, and there's no shortage of options in today’s software marketplace. Some are all-purpose, whereas others are specifically designed with attractions in mind.
Busy operational managers need to know which system is best suited to handle their attraction’s day-to-day needs, while also achieving wider business objectives.
There’s no substitute for research. Although it takes time, scoring each option against key criteria such as functionality, agility, scalability, security and cost will enable you to find the system most suited to your attraction’s needs. Service also matters. Not all platforms offer round-the-clock support and expert guidance through the implementation phase and beyond.
This checklist should prove a useful reference point for any attraction considering an investment in a new ticketing platform.
The checklist